It’s no secret the way consumers shop has dramatically changed within the last 5 years and is going to continue to evolve with the rise of new technologies. Consumers have fully embraced shopping online for all their needs opting for a more convenient and hassle-free experience that online delivers. Many retailers have noticed a decline in sales due to eCommerce giants like Amazon and have questioned the future value of retail locations.
Take a trip down to your local mall and you will see empty spaces where big brands like Sears, Kmart, RadioShack and most recently Toys”R”Us once thrived. Retailers are facing the reality that simply putting boxes with price tags on store shelves isn’t going to cut it anymore. It’s clear that stores must find innovative ways to improve the customer shopping experience and increase operational efficiencies in order to survive.